RETURNS

We will accept product returns within the first 15 days from the date the merchandise is received by the customer, provided that the conditions set forth by Law 47/2002, which regulates trade organization, are met.

Returns will only be accepted if they have been previously authorized by us in writing. To request this authorization, the customer must contact us beforehand, and once authorized, they will be given the shipping address for the merchandise and the conditions for the return to be accepted. The merchandise must be returned in its original packaging, in perfect condition, and protected so that it is not received with transport seals or adhesive tapes.

Returns should be sent to the following address:

LITTLE IRELAND
Euskal Herria Kalea 1
Donostia 20003

Once the merchandise is received and verified to be in perfect condition, the refund will be processed, reserving the right to refund a lesser amount if the material does not arrive in perfect condition. The transportation costs incurred by the return will be borne by the customer.

DAMAGED PRODUCTS DURING TRANSPORT

To file a claim for damage during transport, you must notify the transport agency within a maximum of 24 hours, or if the external packaging is damaged at the time of delivery, indicate it on the delivery note signed upon receiving the order.

Once the claim is made, we will take care of collecting the defective product, and once received, we will proceed to send a product in perfect condition at no cost to the customer.

For any suggestions or questions, you can send us what you deem appropriate via the contact form.